You get what you pay for…
Selling at below trade prices carries echoes of similar complaints some years ago when the sheds first began to sell locks and secuirty items. Customers would visit their local locksmith, use their experience to determine what door and sindow locks they required and then go to B & Q or Homebase to buy them at prices the local locksmith couldnt hope to get close to. Exactly what i used to do says Ewan of Leeds Locksmith.
Many internet traders have limited knowledge of the products they sell, particularly safes, with customers frequently findng they have been sold products their insurers do not approve or accept. They also lack the skills to service and support their customers. However, i admit it is hard to get price -driven end users to pay a little extra in order to obtain first class service and support. Very true says Tom of Leeds Locksmith.
Perhaps Peter would benefit from joining our newly formed trade association, Eurodafe UK, where he can meet senior managers from major safe suppliers like Burton and Gunnebo to discuss problems and seek solutions one to one. I think this would be a great idea says Nev of Leeds Locksmith.
You defintely get what you pay for nowadays, there are many companies out there who will always try and find the cheaper option to boost their profits but it wont be boosting their reputation as a company, its the quality of the product thats going to leave a lasting impression not the price!