Eugene Burger Management (EBMC) works directly with owners who are contemplating switching property management companies. The Corporation has extensive experience in property management transition for housing communities. They discuss with property owners their feelings about current on-site staff. EBMC can take on the whole staff if it is the property owner’s intention. They will screen the staff on the owner’s behalf. If issues come up concerning an employee, they discuss these with the owner
EBMC will look at vendor contracts. They will retain those employees that have the proper licenses and insurance. They will keep employees who have provided the extra insured endorsement. Consequently, the owner and managing agent have protection. For retained employees and new hires, Eugene Burger Management has EBMC University. This is a training environment for their staff. They provide one-on-one training sessions and training videos. EBMC’s emphasis is to consider always the owner’s wishes concerning current staff as well as vendors. They work within that boundary to help make current staff and vendors as effective as possible. This is where more training could be a part of the paradigm.
Tenant vacancies in the commercial sector are a major issue. The philosophy of Eugene Burger Management is to have a close relationship with their tenants at all times. EBMC maintains a high renewal rate with tenants. They are the owner’s agent, but tenants are receptive to EBMC assisting them and getting them through the renewal process. Tenants see EBMC as a friend and colleague at renewal time because of the trust, which has been built between the parties.